About 2 million out of around 4 million potential beneficiary families of the electricity and gas bonuses have benefited of them so far, and at least once. In particular, on an annual basis, 34% of those entitled to electricity bonuses and 27% of those entitled to gas bonuses have actually benefited of them, which is one third of the audience that would be entitled to.
Over 80% of respondents from the 15 associations who have worked in 2016 on the project "Bonus a sapersi" (Cittadinanzattiva, Acu, Adiconsum, Adoc, Associazione Utenti Radiotelevisivi, Assoconsum, Assoutenti, Codacons, Codici, Confconsumatori,Federazione Confconsumatori-Acp, Federconsumatori, Lega Consumatori, Movimento Consumatori, Movimento difesa del cittadino, Unione Nazionale Consumatori) claims to have intercepted citizens who would meet the criteria for the bonus request but who are unaware of it.